Lync – Skype Troubleshooting Deep Dive Workshop

Workshop topics

  • Lync server roles/features.
  • High Availability.
  • Disaster Recovery.
  • Lync server Editions
  • Lync server deployment.
  • Lync server tools.
  • Differences between Skype for Business, Lync 2013 and Lync 2010.
  • Windows fabric and routing groups.
  • User’s signing in process & User’s Certificate.
  • Access Edge & Federation.
  • Mobility.
  • Enterprise Voice detentions (Trunk, Route and PSTN Usage).
  • Voice Call Flow chart.
  • Voice Traffic ( RTAudio and G711 ).
  • Media Path (STUN and TURN)
  • SBA & SBS and when WAN link falls between central site.
  • Meeting Join
  • Skype meeting broadcast
  • IM & P
  • Hangs and crashes
  • Address Book generation.
  • Contact card
  • Abconfig (Address Book config)
  • UM Online and on premise
  • Outlook and EWS
  • Delegates – Exchange calendar
  • SEFAutil
  • Monitoring (CDR…..)
  • OCSlogger – CLS – Snooper
  • Fiddelar- wireshark – Netmon
Duration 40 hours in 10 Sessions
Sessions 6 PM to 10 PM or full day in week ends
Number of attendant 10 students

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